Services and Support

Need support?
We can help
At Grafipress, we take care of our customers and offer advice whenever we can. All we ask is that you send a request for support, question or enquiry through our forms so that we can process all applications in an efficient and fair way.
We aim to respond quickly to technical support requests (during our office hours). Regular office hours are from 9:00 am to 5:30 pm Monday to Friday.
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Pre-sales information and advice
Contact information
You can contact us in one of the following ways:
Tel +44 (0) 333 320 8025
Email: info@grafipress.co.uk
Grafipress, Spectrum Point, 164 Clapgate Lane, Birmingham, B32 3DE
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After-sale Technical Support
Please complete the form below. We will respond as soon as possible.
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Downloads - software updates
Installing the latest software or driver often solves application problems.
BenQ | Version | Date | Apple | Windows |
Palette Master Element (SW Monitors) |
1.2.3 |
10/04/2017 |
|
|
Palette Master (for PG Series monitors) |
1.00 |
06/09/2015 |
|
|
ColorMunki | | | | |
ColorMunki Smile |
1.02 |
25/08/2016 |
|
|
ColorMunki Display |
1.1.3 |
27/09/2016 |
|
|
ColorMunki Photo |
1.2.4 |
30/05/2017 |
|
|
ColorMunki Design |
1.2 Mac - 1.1.1 PC |
01/06/2015 |
|
|
NEC | | | | |
SpectraView Profiler |
5.8.1 |
08/12/2016 |
|
|
Eizo | | | | |
Color Navigator |
2.0.4 |
25/05/2017 |
|
|
X-Rite | | | | |
i1 Profiler |
1.7.1 |
30/05/2017 |
|
|
ColorChecker Passport |
1.1.1 |
10/05/2017 |
|
|
i1 Diagnostics |
4.1.2 |
18/02/2016 |
|
|
LUT Tester |
N/A |
21/05/2003 |
N/A |
|
XRD Device Drivers |
2.4.0 |
07/10/2015 |
|
|