Services and Support

 

Need support?

We can help

At Grafipress, we take care of our customers and offer advice whenever we can. All we ask is that you send a request for support, question or enquiry through our forms so that we can process all applications in an efficient and fair way.
We aim to respond quickly to technical support requests (during our office hours). Regular office hours are from 9:00 am to 5:30 pm Monday to Friday.

  • Pre-sales information and advice



    Contact information

    You can contact us in one of the following ways:

     

    Tel  +44 (0) 333 320 8025

     

    Email: info@grafipress.co.uk

     

    Grafipress, Spectrum Point, 164 Clapgate Lane, Birmingham, B32 3DE



  • After-sale Technical Support



    Please complete the form below. We will respond as soon as possible.

     

  • Downloads - software updates


    Installing the latest software or driver often solves application problems.

    BenQVersionDate
    Apple

    Windows
    Palette Master Element (SW Monitors) 1.2.3 10/04/2017
    Palette Master (for PG Series monitors) 1.00 06/09/2015
    ColorMunki    
    ColorMunki Smile 1.02 25/08/2016
    ColorMunki Display 1.1.3 27/09/2016
    ColorMunki Photo 1.2.4 30/05/2017
    ColorMunki Design 1.2 Mac - 1.1.1 PC 01/06/2015
    NEC    
    SpectraView Profiler 5.8.1 08/12/2016
    Eizo    
    Color Navigator 2.0.4 25/05/2017
    X-Rite    
    i1 Profiler 1.7.1 30/05/2017
    ColorChecker Passport 1.1.1 10/05/2017
    i1 Diagnostics 4.1.2 18/02/2016
    LUT Tester N/A 21/05/2003 N/A
    XRD Device Drivers 2.4.0 07/10/2015